Page 1 of 1

auto ways star device stopped working

Posted: Wed Jul 15, 2026 5:27 am
by Statenisland
Honda 2019, auto ways screen not loading, message: error reading

if no solution can i upgrade to auto ways X?

Re: auto ways star device stopped working

Posted: Thu Jul 16, 2026 4:26 pm
by AutoWays Admin

Re: auto ways star device stopped working

Posted: Thu Jul 16, 2026 10:42 pm
by Statenisland
we did try this:

'Disconnect the AutoWays from your car and go to the car's settings: System > Advanced Options > App Manager > Apple CarPlay > Storage > Clear Data > Continue."

it did not help. the device is not starting at all.

the car screen say error reading

Re: auto ways star device stopped working

Posted: Fri Jul 24, 2026 1:07 am
by AutoWays Admin
Statenisland wrote: Thu Jul 16, 2026 10:42 pm we did try this:

'Disconnect the AutoWays from your car and go to the car's settings: System > Advanced Options > App Manager > Apple CarPlay > Storage > Clear Data > Continue."

it did not help. the device is not starting at all.

the car screen say error reading
What is the year of your car?

Re: auto ways star device stopped working

Posted: Fri Jul 24, 2026 3:59 am
by Statenisland
(please see above Jul 15) Hudna 2019

Re: auto ways star device stopped working

Posted: Mon Aug 03, 2026 2:54 pm
by AutoWays Admin
Statenisland wrote: Fri Jul 24, 2026 3:59 am (please see above Jul 15) Hudna 2019
Did you try to use a new cable

Re: auto ways star device stopped working

Posted: Fri Aug 07, 2026 4:56 am
by Statenisland
we have a brand new AutoWays cable.
but we also tried to use a other cable that works with a working Autoways, and our device did not got on.
we also tried our device in a different car it did not work.
we tried a working AutoWays in our car with our own cable and it worked.
so the device is the problem

can we please upgrade? we don't have waze as of May!!!!!

Re: auto ways star device stopped working

Posted: Mon Aug 31, 2026 12:51 am
by Statenisland
can we please upgrade our device?